These guys were the best! Called around to six different companies at 8 pm at night, some answered some didn't, the ones that did were charging premium rates just to come out and look at our air conditioner. We finally reached Top Gun Air and spoke with Jon (an actually human voice, instead of a recording) he came out within an hour and provided a thorough diagnostic of our system. He was friendly, professional, and helped us understand what was going on. We so appreciated the effort he took to walk us through the problem, and explain everything. In the end we made the choice to replace our outdoor unit, they came and installed the very next day, and it's been working great ever since. Even our electric bill is lower this month!! 🙌🏻 And it's the middle of a heat wave here. We are very happy with our experience with Top Gun Air, they provided a great service! And at a fair price!! Over companies quoted us over $8,000 for the same equipment and service. Highly recommend, I've already told everyone I know to call these guys if you need A/C repair.
Called Top Gun Air out twice now. Once in the summer and just recently for a furnace tune up. When my AC broke in the heat of the day, top gun came out and had my AC up and running in less than 20 mins! The Technician John showed me a few options for the repair and the pricing was extremely fair. When he came out to tune up my furnace, he did just that. Didn't try to sell me anything I didn't need. Customer for life. HIGHLY Recommend.
Jon was awesome. He was at our house waiting before I was able to show up for our appointment. That made a big impression on me as I couldn't get most companies to even answer to set an appointment.
He came in and immediately understood what needed to be done. He took the time to explain it to us, gave us a cost, and offered to take care of it right then. We had him take care of it immediately. After about 30 minutes we were done and Jon explained to us what to watch for in the future.
I have already referred Jon to a handful of friends and would highly recommend him to anyone looking in DFW.
Jon fit me in last minute, for an emergency repair. He explained everything, worked quickly and proficiently. He didn't try to oversale me. Top Gun is the best example of honest service with fair pricing. Jon made a customer for life.
Super fast responsive service. Came late at night and was able to fix my ac right away, he saved me about $200 of what another company was wanting to charge, very good prices and service, will be calling back for my next maintenance service
"Jon is wonderful my new AC guy going forward. His prices are very fair and he explains everything. This is a company that truly has integrity and knows customer service. Jon will come out and greet you and explain everything and go over your options. He does not pressure you and truly cares about you being satisfied. It's rare you find people with such quality of work and integrity. Best price in town, hire him and you'll thank yourself."
"Hire this company you won't regret it. He is now my HVAC go to contact from now on
One of my HVAC units for my business is a problem child for me. It is temperamental, and has always been finicky and stops without rhyme or reason. Jon responded to my HVAC service request promptly and then when we spoke he asked the right questions. He quoted a fair price for just coming out. We agreed on a maintenance plan and a price - and that was the price I paid even though I know he spent twice as much time working on the unit than he anticipated
While it's hard to recount the entire experience, I can tell you that I was happy with his technical proficiency, his approach to troubleshooting an intermittent fault, and his honesty (he could have sold me on some additional repairs and I wouldn't have been the wiser given the regular day to day issues that had my attention at work)
I will hire him again if/when needed for work and home"
"Jon (Top Gun Air) came out on a Sunday afternoon in response to my call for help. He arrived when scheduled and worked diligently to provide me with a diagnostic review of the problems in terms I could understand. Jon assisted me in choosing the best repair solution for each problem. Jon was never pushy but instead went overboard to make sure I knew exactly what He was doing and the price for each step. I will definitely use Top Gun Air (Jon) for any future AC or Heat problems. I will also recommend Top Gun Air to all my friends and relatives."
Wow - someone who tells you what they will do and then does it. What a concept for doing business. Excellent work - would recommend them for your A/C needs!
"I put in a request at 2 AM and Jonathan replied within minutes with a quote and was here at 830 AM to fix my AC unit. He was fast, considerate and friendly! Would use again in a heartbeat!!"
Jon is wonderful my new AC guy going forward. His prices are very fair and he explains everything. This is a company that truly has integrity and knows customer service. Jon will come out and greet you and explain everything and go over your options. He does not pressure you and truly cares about you being satisfied. It's rare you find people with such quality of work and integrity. Best price in town, hire him and you'll thank yourself.
Ryan L. Jun
John was very professional. His work was clean and he explained everything to me. I highly recommend